The paper proposes an approach for estimating the impact of sale losses in supermarkets by creating models able to quantify the effect of logistics and organization on customer satisfaction. The authors included a conceptual model for reproducing the different aspects related to this problem.
Proposal for an Innovative Approach for Modelling Goods Flows in Retail Stores
BRUZZONE, AGOSTINO;BOCCA, ENRICO;Poggi S.
2007-01-01
Abstract
The paper proposes an approach for estimating the impact of sale losses in supermarkets by creating models able to quantify the effect of logistics and organization on customer satisfaction. The authors included a conceptual model for reproducing the different aspects related to this problem.
File in questo prodotto:
Non ci sono file associati a questo prodotto.
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
