Which intercultural competences for teachers, educators, and social workers? A literature review

Europe seems to be going through a historical period characterized by the fear of otherness, conceived as an attack on the positive values of liberal society. This fear manifests itself, according to several researchers, through neo-assimilationist tendencies in public policies in many European nations: an example of this trend can be considered the reintroduction of the language and knowledge requirements of the country for new immigrants as a prerequisite for obtaining permanent residence and citizenship. At the same time, in both academic and public debates, the tendency is spreading to affirm that it is necessary to overcome the multicultural approach in favour of a new paradigm capable of dealing with the complexities typical of the superdiversity that characterizes European nations: the interculturalism. This trend is in contrast to the thinking of several researchers who believe that the theoretical principles and the practical aims, which are at the basis of multiculturalism and interculturalism are complementary to each other. Multiculturalism tends to focus more on the level of public discourse and political debate while interculturalism is aimed more at more meso and micro-level. It is believed that teachers, social workers and educators play a fundamental role in making the members of the majority of a State more open to comparison and exchange with subjects coming from other historical and geographical contexts. The purpose of this review is to identify the intercultural competencies that these professionals should have to counter the fear and closure towards diversity, which is constantly increasing in European societies.