This paper presents a Knowledge Management (KM) software tool which has been designed to support managing implementation of best practices and improvement initiatives within a VDO (Virtual Development Office) Network. A VDO Network is an organization integrated by SMEs, with a particular form of governance. Furthermore, the KM tool enables building a knowledge base of key capabilities available to a VDO to support decision-making and responding effectively to new business opportunities. KM tool acts not only as a repository for knowledge pertaining to improvement initiatives, but it also drives SMEs to apply and share that knowledge within the wider VDO Enterprise Network. The availability of KM tools for SMEs is rare. This is more evident for Enterprise Networks. The KM tool can be easily modified to address better the requirements of the user (VDO) due to its flexible architecture.
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|Titolo:||IMPLEMENTATION OF A KNOWLEDGE MANAGEMENT TOOL WITHIN A VIRTUAL ORGANIZATION: THE GPT CASE STUDY|
|Autori interni:||TONELLI, FLAVIO|
|Data di pubblicazione:||2009|
|Appare nelle tipologie:||04.01 - Contributo in atti di convegno|