Sustainability needs service efficacity

Today it is increasingly necessary to talk in terms of a circular economy. Design contributes through different disciplines by intervening in materials, production processes and product life cycles, but also through the design of services that develop models of exchange and reuse. The paper illustrates the contribution of service design in the implementation process of the Efficacity project. The first objective of Efficacity is to optimise the collection of bulky waste, through the development of a platform that catalogues and recognises the type of waste through its image. The second goal is to build an infrastructure to intercept the goods before they reach the landfill. Efficacity project is connected to the Surpluse reuse and repair centres, because Efficacity needs Surpluse spaces/social communities, otherwise Surpluse needs Efficacity digital process/social network to improve the network and service offer.