In this paper, we suggest to add a key factor driving Information System (IS) value deriving from business process change, thanks to knowledge capturing within a project of development of a unified information system. In the following section, we propose a method to identify company group knowledge used within a project regarding information systems governance, to be transferred and applied to all the companies of a corporation. Then we present an empirical evidence using BPM as an improvement strategy for IS value.

Driving IS value creation by business process optimization. Theoretical aspects and empirical evidences

DAMERI, RENATA;
2010

Abstract

In this paper, we suggest to add a key factor driving Information System (IS) value deriving from business process change, thanks to knowledge capturing within a project of development of a unified information system. In the following section, we propose a method to identify company group knowledge used within a project regarding information systems governance, to be transferred and applied to all the companies of a corporation. Then we present an empirical evidence using BPM as an improvement strategy for IS value.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11567/299383
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